Operations software for fiber installation companies
Import customer lists from the telcos you work for, plan crews by day, keep track of drop cable and ONTs in every depot and with every technician, and close each job with photos, serial numbers and the customer’s signature.
Free for up to 3 users. No credit card needed.
Everything a fiber install needs, in one place
Built around how FTTH work actually runs: orders from a telco, a crew in a van, meters of cable, a serial number and a signature at the end.
- Work orders
- Installs, repairs, maintenance and inspections, from booked to signed off. Every change is logged.
- Scheduling
- A week board per crew. Put a job on a day and it shows up on the technician’s phone.
- Excel import
- Upload a telco’s customer list or your own client base as .xlsx or CSV. Columns are matched for you.
- Materials
- Stock per depot and per technician. Reserve for a job, hand over to the crew, book what was used and returned.
- Technician app
- Runs in the phone’s browser. Keeps the completion form as a draft through dead zones; send it once you’re back online.
- Appointments
- Customers confirm a visit or ask for another time from a text message link.
- Contractor reports
- SLA and job progress per project, shared with the contractor as a view-only link.
- Roles & audit log
- Owners, admins, depot managers, team leads and technicians each see what they need. Permissions per person.
Start from the spreadsheet you already get
Telcos send their customers as spreadsheets. Upload the file as it is: FiberAdmin reads Excel and CSV, recognises columns in English, German, French, Italian and Albanian, turns each row into a client and shows you every row it can’t use before anything is saved.
- Works with .xlsx, .csv, or rows pasted from a spreadsheet
- Assign the import to a contractor and project in one step
- Duplicate customer IDs are skipped, not doubled
- Import materials and stock items the same way
Stock that adds up at the end of the day
Cable and devices are booked in and out like money. You always know what’s on the shelf, what’s reserved for upcoming jobs and what each technician is carrying.
- Separate stock per depot and per technician
- Materials are reserved as soon as a job is created
- Used, returned and damaged must match what was handed over
- Low-stock warnings before a crew runs out
A phone app technicians don’t have to fight
Today’s jobs, the address, the customer’s number and a completion form. Big buttons, nothing else in the way.
- Navigate to the job or call the customer in one tap
- Photos, ONT serials and the customer’s signature
- Form drafts are kept on the phone without signal
- No app store: open the link and add it to the home screen
Reports your contractor will accept
Each project gets a report with SLA and completed jobs. Share progress as a view-only link: customer details and prices stay inside FiberAdmin, and there’s nothing for the contractor to sign up for.
- SLA tracking per project
- Progress per job without exposing customer details
- Links expire after seven days
Pricing
Start free. Pay per user when you have more than three people on it.
Starter
For a small crew moving off spreadsheets.
- Up to 3 users
- Work orders and clients
- Technician app
- Excel and CSV import
Growth
Most teamsFor contractors running several crews.
- Unlimited users and crews
- Schedule board and multi-depot stock
- Contractor reports and share links
- AI assistant over your own data
Scale
For subcontractors doing thousands of installs.
- Everything in Growth
- Webhooks for your own systems
- Onboarding by agreement
For businesses only. Prices exclude VAT; Paddle shows the final total and taxes before you pay. Growth renews monthly and can be cancelled in Billing. See the Terms and Privacy notice.
Questions
Something not covered here? Get in touch through the contact details on our company page.
We install for several telcos. Does that work?
Yes. Add each telco or main contractor, group their work into projects, and import their customer lists straight from Excel. SLAs and reports are tracked per project, and each contractor gets their own view-only report link.
Can I import our existing clients and stock from Excel?
Yes. Upload an .xlsx or CSV file (or paste rows copied from a spreadsheet), check that the columns are matched correctly, and import. Rows with problems are listed before anything is saved, and duplicates are skipped.
What happens when a technician has no signal?
The completion form is kept on the phone as a draft while they work, so a basement or a dead zone doesn’t lose anything. They send it once they’re back online.
How does material tracking work?
Every movement is recorded: received into a depot, reserved for a job, handed to a technician, then used, returned or damaged. A job can only be submitted when those numbers balance.
Do technicians need to install an app?
No. The technician app runs in the phone’s browser and can be added to the home screen. Nothing to install from an app store.
Who can see and change what?
Owners, admins, depot managers, team leads and technicians each start with sensible defaults, and you can grant or remove individual permissions per person. Every change is in the audit log.
Try it on your next batch of installs.
Set up takes a few minutes. Bring your customer list along.